E X C H A N G E 3 6 0
  • sales@exchange360.in
  • Parv Communnications Pvt Ltd., E-146, Amar Colony, Lajpat Nagar-4, New Delhi 110024

Voice Broadcasting

Automated Callouts

Utilize real-time voice broadcasting to connect with your audience. Our interactive solution enables you to send pre-recorded messages to a large number of recipients, expanding your outreach. Optimize your communication with our outbound voice broadcasting service.


What Makes Our Voice Broadcasting Service a Must-Have for Your Business

Extensive Market Coverage

Easily reach thousands of individuals throughout India with a simple click. Record your message, upload it to our panel, and transmit it to your contacts at your convenience. Our user-friendly platform makes voice broadcasting effortless.


Increase Lead Generation

Our voice broadcasting service boasts a high response rate, facilitating increased lead generation for your business.


Enhance Customer Experience

Customize your message by addressing recipients by name, providing a unique and personalized experience. Such an approach increases the likelihood of recipients taking action, thereby enhancing their overall experience.


Survey and Feedback Collection

Leverage our outbound voice broadcasting service to solicit customer feedback, conduct polls, and administer surveys.


Enhance Team Productivity

Enhance your agents' productivity and efficiency by automating routine tasks, such as follow-ups, reminders, and updates, with outbound voice messages.


Quantifiable

Effortlessly measure the success of your campaigns through our user-friendly web-based panel. Track key metrics to optimize future campaigns.


Customization

Achieve a high degree of customization by communicating with your diverse target audience in their preferred regional languages. Easily create, edit, and reuse audio files across multiple campaigns with our intuitive web panel.


Efficient and Swift

Voice broadcasting ensures the prompt and precise delivery of your message without requiring agent assistance, resulting in an efficient and swift communication process.


Key Features of Voice Broadcasting Service


Zero Setup Fee

No additional software or hardware is necessary, and there are no setup costs involved.


Browser-Based

Our Voice Broadcasting Solution is entirely browser-based, providing universal access from any location at any time.


voice-enabled caller identification

You have the option to either utilize your mobile number as your caller identification or select a unique voice-based caller identification.


Voice Scheduling

If you wish to dispatch your campaign at a particular date and time, you can schedule it accordingly.


Rapid Velocity

Effortlessly transmit voice messages to millions of individuals within minutes with our fast and user-friendly system.


Import Contact List

In just a few seconds, you can effortlessly upload your list of contact numbers within the panel.


CRM Connectivity

Easily integrate your CRM software with our user-friendly web panel using our API.


Live Analytics

Obtain comprehensive real-time reports and summaries of your voice campaigns.




Frequently Asked Question

Q:What is the Voice Broadcasting Service?

A: Its an OBD or outbound dialing, automates bulk voice calls and enables the platform to simultaneously contact thousands of customers with pre-recorded audio prompts. It can also be combined with a hosted IVR to create effective and engaging customer communication campaigns.

Q: Is outbound calling legal?

A: In India, it is legal to use voice broadcasting services via the PSTN network (not through VOIP). However, as per TRAI regulations, it is not permissible to make or attempt to make a non-research call on weekdays before 9 am or after 8 pm, on Saturdays before 9 am or after 5 pm, or on Sundays. Similar timing restrictions are also applicable for research calls.

Q: What is the process for opting for your voice broadcasting service?

A: To avail our voice broadcasting service, you can contact us by calling our number: +91 7210 123 123. Our team will be happy to assist you with any inquiries you may have regarding our service.

Q: Is additional software and hardware required to use the voice broadcasting service?

A: You do not need any additional hardware or software to use our voice broadcasting service. Our platform offers a user-friendly interface that allows you to upload your data and execute your campaign, all from the same UI. After the campaign is completed, you can download the data to review the end results. So, everything you need to run your voice broadcasting campaign is provided within our platform.

Q: Do I get charged for unsuccessful calls when using the voice broadcasting service?

A:You will not be charged for unsuccessful or failed calls when using our voice broadcasting service. Only the connected calls will be chargeable for OBD calls.

Service Included

  • Easy Setup
  • Web Based Management
  • Real Time Analytics
  • API integration
  • Customized solutions